A Starter’s Guide to Providing Effective Social Media Customer Support

customer support for social media infographic

Social media is used daily by many, but only a handful realize its power as a multi-tool of sorts for individual brands and small businesses. It can be used to grow your business in many ways – from marketing your new products to providing quick support for your customers – but only if you use it strategically. If you plan to use it to provide […] Read more »

Monitor Your Social Media in Only 10 Minutes a Day

social media in minutes infographic

The whole marketing landscape has changed with the introduction of social media to the business. With a huge variety of social media platforms made available on the web, there’s a greater chance of reaching out to your target market’s concerns more easily. Social media has become a powerful tool, as it gives us control right at our fingertips. Imagine sharing that piece of content that […] Read more »

10 Sentences a Social Media Manager Should Never Use

social media managers infographic

Being a social media manager is awesome! Working in the digital industry, creating amazing content and connecting with communities of raving fans are only some of the perks on the job. But it’s not always a piece of cake, and sometimes, a social media manager also has to deal with difficult situations, where a customer or a follower is not happy. Even in such a […] Read more »

Top 4 Rated Social Media Management Tools of 2015

Social Media Infographic

If you type in “social media management tools” in your favorite search engine, you’re bound to get pages upon pages of options. That’s not including the paid results peeking out from all over your  screen. So is it best to choose a tool based on a search result or paid advertisement – or should you go with something that has a bit more social proof? You’re leaning toward the latter scenario I suspect. If you’re going to spend the time and money to make a social media management tool work for your  business, you should choose one that current users say works well for them. With that in mind, the social media marketing blog, Seriously Social, analyzed hundreds of reviews from the software feedback site G2 Crowd. It then displayed the results in this fascinating infographic on the best social media management tools as rated by the tools users. Infographic brought to […] Read more »